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Case Study | Court supported Refund and Compensation of purchased Bird's Nest

china food regulation Case Study | Court supported Refund and Compensation of purchased Bird's Nest

Consumer Liang bought two boxes of bird's nest from an online store in Taobao. The merchant said that the bird's nest he sold was imported from Thailand. After receiving the goods, Liang found out that the production date, agent name, traceability code and other information were not indicated on the package. Liang requested the refund and ten times’ compensation.

The court sentenced that the merchant shall refund the goods payment and shall pay ten times’ compensation to Liang.








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Please note: Original English article of Global Foodmate of Information Service and Business Department, please indicate the source from the Global Foodmate if reprint.

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